Privacy Policy
Welcome to Flower Delivery Chelsea. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information We Collect
When you use our services, we may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and delivery address.
- Payment Information: Credit card details and billing information.
- Usage Data: Information on how you access and use our website.
- Cookies and Tracking Technologies: To enhance your browsing experience.
How We Use Your Information
Your information is used in the following ways:
- To process your orders: Ensuring timely and accurate delivery of your flowers.
- Customer Communication: Sending order confirmations, receipts, and updates.
- Improving Services: Analyzing usage patterns to enhance our website and services.
- Marketing Purposes: Sending promotional offers and newsletters (only if you have opted in).
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only by authorized personnel.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies and Tracking
Our website uses cookies to personalize your experience and to analyze our traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
User Rights
You have the right to:
- Access: Request access to your personal data.
- Rectify: Request correction of any inaccurate information.
- Delete: Request deletion of your personal data.
- Restrict Processing: Limit the way we use your data.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Consent
By using our services, you consent to our Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations.
Important Notice: Always ensure that your personal information is accurate and up to date to prevent any delivery issues.If you have any questions about this Privacy Policy, please feel free to reach out through our support channels.
